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Cyber Season Social Media Marketing

 approx 5 minute read

It’s coming

The cyber holiday shopping season has become an undeniable part of our commerce calendar.

Black Friday, Cyber Monday, and beyond. Whether a tech giant or a budding boutique business, customers expect a deal.

And there’ll be plenty of bargain-hungry customers hunting for sales.

In 2021 American consumers spent $8.9 billion online during Black Friday and $10.7 billion on Cyber Monday. Online sales accounted for over 61%.

For this post, we’re gonna assume you know all about Black Friday and Cyber Monday.

But if you do fancy diving into the detail, you can!

Check key dates, get marketing tips, and explore a little history, on our Cyber Sensation post.

But why use social media?

  • It’s ‘free’ (if you aren’t paying for ads)
  • It can be affordable and very targeted (if you are paying)
  • It’s instant
  • Potential reach is massive
  • You can plan ahead
  • It’s effective…

In fact, more than 50% of revenue across 14 major industries is generated by social sales.

But everyone knows this. You won’t be alone in your efforts to be heard.

So how can your brand command attention during the most sales-frenzied time of year?

Here are 10 top social media examples to inspire you this season.

Plus 7 tips to help sharpen your strategy.

Let’s get started.

Get cute

Want to boost engagement rates on social? Post pictures of cute cats and dogs.

You can snigger but that’s the cold hard truth.

As it happens, it’s not unusual to see brands get up to 295% more comments on posts that feature pets.

“Here boy!” 

View this post on Instagram

A post shared by WOOF INC | DOG HARNESSES & MORE (@woofinc_)

Competitions

Asos used a very basic competition here to encourage user engagement. They also used a brand-heavy image which would’ve received an incredible amount of impressions.

Missguided keeps the momentum and energy high with a winner every 30 minutes.

View this post on Instagram

A post shared by ASOS (@asos)

⚡️ONE WINNER EVERY 30 MINS ⚡️

Wanna WIN your ENTIRE #BlackFriday order back? 💰 Here's how 👇

1. Follow Missguided
2. Like + RT
3. Reply with '💰 #MissguidedBlackFriday'

P.s Enter as many times to win 🤑 pic.twitter.com/kPtobwd05v

— Missguided (@Missguided) November 27, 2020

It’s not about the money

We just wanna make the world dance. Forget about the price tag. Alright Jessie J, we hear ya.

Turns out some brands use holiday sales to do good deeds.

Whilst garnering a whole heap of positive PR of course!

Not that we’re being cynical, it’s no doubt all about the love.

View this post on Instagram

A post shared by Patagonia (@patagonia)

We're giving away #Surplus pies in return for donations to @Shelter It’s a #littleactofpieness #BlackPieday #wastenot #stoptherot pic.twitter.com/VoFvjnexPe

— Pieminister (@pieminister) November 21, 2016

Make the product the hero

You can’t beat well-styled professional product photography. It’s not terribly innovative, but it is effective. And there is still plenty of room for creativity.

⚡️ CYBER MONDAY #GIVEAWAY⚡️

Let’s end this sale with a BANG! We’re giving away $100 https://t.co/5C9dbszKrN gift cards to 10 lucky winners! Check out our IG, FB, & TikTok for another chance to win!

To Enter:
⚡Like & RT
⚡Follow @ColourPopCo, @FourthRayBeauty & @SolBodyCo pic.twitter.com/PCbIS22ohy

— ColourPop Cosmetics (@ColourPopCo) November 30, 2020

I like to move it, move it

Use illustration or video to stand out. Especially if it’s not something you frequently do. The graphics don’t even have to be out of this world. Raw kinetic energy is what’s required in the sale season.

We’re giving out $10,000 for Cyber Monday. RT this with your Venmo handle for a chance to win $100, $250, or $500. #VenmoMe

Must follow @Venmo. No purch nec. Ends 11/29. US only, 18+. Venmo acct req’d. Rules: https://t.co/g4KLdG1U1l pic.twitter.com/TBmbYH97Pe

— Venmo (@Venmo) November 29, 2021

Easily influenced

You can’t talk about social media marketing without mentioning influencers. Combine reach and the power to affect purchasing decisions in a 2-for1 deal. Sure, not everyone can afford Kylie Jenner but they don’t need to be superstars. Find someone with similar brand values, and a following that matches your target market.

EXCITING NEWS!!! @SkinnydipLondon have restocked most of my collection AND they have a black friday sale with up to 50% OFF!!! Get them while you can because they won’t be around forever!! ❤️ https://t.co/TYgo1Pzimw pic.twitter.com/0aNETlVVLl

— Soph (@sophdoeslife) November 29, 2019

Build it up, buttercup

Brands that extend the sales holiday get the best results. Start by building anticipation for the big event. Maybe leaking spoilers or even the odd pre-sale flash sale. Better still, encourage newsletter signups by offering early access to deals for people who sign up for your mailing list.

View this post on Instagram

A post shared by Dyson (@dyson)

Who’s ready for Black Friday??

Sign up for our email list so you can shop the sale early! This is our biggest event yet, you don’t want to miss out 😋 pic.twitter.com/HNm8a6sR6O

— Dripped Babe (@Drippedbabe) November 16, 2021

8 Tips to sharpen your social media strategy

If those examples weren’t enough to get you going, here are 8 tips to help you plan your Black Friday and Cyber Monday campaigns.

#1 Pinned post

Most social media platforms allow you to pin a post to the top of your profile. Make sure you use this to your advantage come Black Friday, to prioritise deal-related info.

#2 Encourage engagement

Posts with more user activity are more likely to be shown to other users. You can use competitions, questions, and polls in the build-up to the season to encourage engagement.

#3 More than money

How about mixing up your Black Friday deals a little, with value-added extras? Delivery and return specials, free wrapping, or exclusive availability. Or doing something to support a good cause.

#4 Service on standby

Your customer service team needs to be on point – It promises a busy time and there could be lots of questions. Get your team up to speed and ready to respond to all the extra requests, mentions, and comments that you’ll need to acknowledge.

#5 Be prepared

Schedule in advance. You’ll hopefully be swamped in customer engagement come showtime. And so it makes sense to plan and organise as much scheduled content as possible, ahead of time.

#6 Can I write?

Websites typically see spikes in traffic as well as sales. Try to make the most of these opportunities by capturing data for emails or remarketing. Encourage people to sign up for your mailing list. Offer early access to deals, or delivery perks, for people who sign up.

#7 Hashtag party

Yes, yes, it’s an obvious one. But vitally important. People use them to search. Not just #blackfriday and #cybermonday but also any product or campaign names. It will help your stuff get found.

Here to help

It can be a frantic time of year for online traders. But we’re here to help.

Do you need a hand with building your website or help to get it found?

How about fresh new content for your landing pages or social media?

Need to create a buzz with a creative combination of traditional and digital marketing?

Let’s get a date in the diary.

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