Another feature built into the integration is the ability to link customers from the website to your till.
Using our bulk upload & download tool you can upload all customers to the till or download to the website.
Note: if you download customers from the till, the customer will need an email sent to them asking to update their password. Or they will need to complete the forgotten password process.
When web orders are sent to the till we create a customer or associate the order to an existing customer
If you’re using Epos Now loyalty scheme, provided the website and till customers are linked orders placed online will add the customers loyalty scheme as if they ordered in store.
You can override the Epos Now customer ID via Users > Edit
You may need to get a list of customers from Epos Now to manually map existing customers if you have customers in both the website and the till.
