Working from home and a growing preference for digital transactions have catapulted our shift to online shopping. In some instances, this has made it really difficult for small business owners to compete. Luckily, shopping local has also come to the forefront of our minds and hearts.
Your voice is the essence of how you express yourself, your values and your mission as a business in written and spoken communications. The tone of your brand voice helps your customers pre-empt what to expect from your service and guides your team to deliver that consistently. Tone of Voice describes the way your brand speaks to its audience. What your business sounds like, and what people can expect from you.
We all know there are moments in business where there are lulls and it can become super quiet. There are many ways to get your brand out there and get new customers, read on below to find some tips on how to get more customers.
Perhaps you’re launching a new business or blog, changing business direction or you’re ready to up your game… Learn how to best style your brand for the best outcome for your business.
Learn how you can encourage visitors to stay a bit longer on your website, help them find what they need, get in touch quickly and easily, and convert web traffic into web enquiries.
Understanding why your customer has stopped buying from you is the key to winning them back. For every customer lost, another has to be found, otherwise your customer base would dwindle to nothing.