Marketing doesn’t have to be expensive, it’s about showing your customers and your community that you care. This could be anything from friendly advice, a quick tip, or just a helping hand.
Understanding why your customer has stopped buying from you is the key to winning them back. For every customer lost, another has to be found, otherwise your customer base would dwindle to nothing.
Do you come here often? What businesses can learn about attracting customers from the courtship of real life relationships.
When you meet a person for the first time it takes less than seven seconds for them to form an opinion of you. For your website, it’s even less.
You want potential customers to stay, take a look around and decide that it’s worth doing business with you. That first impression will determine whether they do just that or if they bounce and check out the competition.
Here are ten tips that will ensure your website makes a great first impression:
1 Quick to load
Websites that are slow to load are annoying. How many times have you clicked off a website because you had to wait for pictures and text boxes to load? Keep your load speed to under three seconds and test it regularly.
2 Branding, branding, branding
People like to know who they are dealing with and want to ensure they are on the right page. Make sure your branding is clear.
3 Keep it visual
Bright, relevant images and even fast-loading video can keep your audience engaged with your website. Just don’t forget about tip one and make sure they aren’t slowing your load speed.
4 Populate it with people
It’s human nature to gravitate to images of happy people. Use photos relevant to your product or service, but don’t fall into the trap of relying on too many stock library photos, they can look staged and may create an artificial impression.
5 First contact
Make sure your contact details are clear and easy to find. As well as being one of the key reasons people visit websites, it’s also reassuring to be able to contact you easily.
6 Content is king
Ensure the content is relevant to your audience, accurately describes your product or service and provides details of how potential customers can access it. Keep it concise and take advantage of keywords so you’ll be found by search engines.
7 Create a connection
Use an appropriate tone of voice in your content to instantly connect with your audience. The tone should be appropriate to your brand personality, whether it’s fun and funky or professional and businesslike.
8 Professional design
How often have you opened a website to find it difficult to read, hard to find the information you need or just plain and boring? Invest in a professional design and reap the rewards.
9 Smart colour and font choices
Following on from the point above, crazy colours and funky fonts are going to be difficult to read and may put potential customers off.
10 Make it secure
This is especially key if you are taking payments or wanting visitors to enter their personal information. An unsecure site can put visitors off straight away.
A free review
Could your website work better for you?
Do you think there’s potential for change but not sure how to go about it?
Then give us a call and we’ll give you a completely free review. 0800 2 NETTL (263885)
When visitors click through to your website do they take their time? Do they have a look around your website, read your blog posts, find out how to contact you? Or do they take one look at your site and bounce straight back out again? (possibly to your competitors website!) Learn the ups & downs of website bounce rates and how they could impact your business.
We could learn much from flowers. To grow, big, bright and beautiful flowers need key ingredients (like water and sun) to grow. Much like in business, with the right ingredients (people, goals and plans alike) our businesses can grow into something big, bright and beautiful.
We’ve made it easy, we’ve complied 3 top tips (inspired by flowers) your business can use to grow big, bright and beautiful in 2019…